--- title: Managed Desktop Edition | Proactive Network Management description: Managed Desktop Edition by NuMSP focuses on proactive IT and network management with leverage user productivity. Call Us! --- - [Office : +1 (800) 381-9383](tel:+18003819383) - [Sales : (201) 201-8352](tel:2012018352) [![numsp](https://www.numsp.com/hs-fs/hubfs/Numsp-July2020/Images/logo%20(1).png?width=107&height=63&name=logo%20(1).png "numsp")](https://www.numsp.com/?hsLang=en) - Services & Solutions - [NuIT Advantage](https://www.numsp.com/nuit-advantage) - [Total Technology Review](https://www.numsp.com/total-technology-review) - [Assessment Services](https://www.numsp.com/assessment-services) - NuBackup Secure - [Disaster Recovery](https://www.numsp.com/disaster-recovery) - [Cloud Backup](https://www.numsp.com/cloud-backup) - [Cloud Application Backup](https://www.numsp.com/cloud-application-backup) - [Managed Services](https://www.numsp.com/managed-services) - [Managed Desktop Edition](https://www.numsp.com/managed-desktop-edition) - [Managed Server Edition](https://www.numsp.com/managed-server-edition) - [NuTicket](https://www.numsp.com/nuticket) - [Why NuMSP](https://www.numsp.com/why-numsp) - [Blog](https://www.numsp.com/blog) - [Sell My MSP](https://www.numsp.com/sellmymsp) - [Managed IT Services](https://www.numsp.com/managed-it-services/overview) # Managed Desktop Edition ## **Proactive Management to Increase User Productivity by Reducing Desktop Downtime** NuMSP knows what businesses want, but more importantly, what they don’t want – employees at a standstill due to problems with computers and the associated technology. NuMSP Managed Desktop Edition offers monthly maintenance and updates to your desktops, resulting in a workday less likely to be interrupted by computer catastrophes. # Onsite Survey ![managed-desktop-edition](https://www.numsp.com/hubfs/managed-desktop-edition.png) - Inspection of desktop and server room environment - Detailed report of your current IT inventory and installed applications - Assess and recommend changes to network configuration for improved security and performance - Hardware assessment and recommendations # Monthly Support - Unlimited 24/7 Help Desk Support - Tier 2 Remote Support - Onsite Support - Critical Patch Updates - Remote Maintenance ![Monthly Support](https://www.numsp.com/hubfs/image-2.png) # Common Issues Resolved ![Common Issues Resolved](https://www.numsp.com/hubfs/image-3.png) - PC Crashes - Email Configurations - Virus Removal - Software Application Crashes - Software Installations - Connectivity Issues - Password Administration - Printing Issues NuMSP invests significantly in the people and the tools to deliver quality proactive services to our customers. Our phone support technicians have been trained and are experienced customer service oriented individuals with the best interests of your business in mind. At our disposal are a host of tools that alert us to potential problems before they impact productivity and facilitate remote assistance to reduce diagnosis and repair time. ## Desktop Plans | Prices Monthly Per Desktop | Basic $29 | Standard $49 | Premium $79 | | --- | --- | --- | --- | | Support | | | | | Unlimited Help Desk Tier 1 Phone Support (8am-5pm) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Onsite and Tier 2 Support Hours Per Desktop | ![Times](https://www.numsp.com/hubfs/icon-times.png) | 1/2 hour | Unlimited | | Emergency After Hours Phone Support (5pm-8am M-F, Sat/Sun) | ![Times](https://www.numsp.com/hubfs/icon-times.png) | ![Times](https://www.numsp.com/hubfs/icon-times.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Maintenance | | | | | Desktop Reports and Maintenance | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | File and Folder Permission Changes | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Password Administration | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Software Installation and Removal | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Spyware and Adware Removal | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Client Antivirus Software Management and Update (if applicable) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Microsoft Critical Patch Updates | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Printer Configuration | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Client Email Configurations | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Desktop Optimization and Management | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Additional Services | | | | | Assigned Customer Partner Success Manager | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | IT Advising & Technology Recommendations | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | | Unlimited Purchasing Support | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | ![tick](https://www.numsp.com/hubfs/icon-tick.png) | [![Reduce My Desktop Downtime](https://no-cache.hubspot.com/cta/default/7903557/c63e13d2-f7a4-40c8-8b86-85e10848d487.png)](https://cta-redirect.hubspot.com/cta/redirect/7903557/c63e13d2-f7a4-40c8-8b86-85e10848d487) [![NuMSP](https://www.numsp.com/hs-fs/hubfs/raw_assets/public/Numsp-July2020/images/logo-white.png?width=512&height=512&name=logo-white.png "NuMSP")](https://www.numsp.com/?hsLang=en) - 1255 Broad Street, Clifton, NJ 07013 - Office : [+1 (800) 381-9383](tel:+18003819383) Sales : [(201) 201-8352](tel:2012018352) - [info@numsp.com](mailto:info@numsp.com) **Send Us A Message** © 2020 NuMSP | All Rights Reserved - [Why NuMSP](https://www.numsp.com/why-numsp) - [Blog](https://www.numsp.com/blog) - [Sell My MSP](https://www.numsp.com/sellmymsp) - [Contact Us](https://www.numsp.com/sellmymsp/contact-us) - [Managed IT Services](https://www.numsp.com/managed-it-services) - ![](https://px.ads.linkedin.com/collect/?pid=3961836&fmt=gif)